Contact
Talk to CoinAvio.
Questions about a payment, your merchant account, an integration or a partnership. We reply to every message by email.
support@coinavio.comProblem with a payment?
Include the invoice ID and the transaction hash. Refunds are agreed with the merchant you paid.
Refunds & payment issuesIntegrating a platform?
Two fields, one webhook. The platform guide covers statuses, crediting and signatures.
Platform guideCommon questions
Networks, exact amounts, confirmations, account approval and withdrawals.
Help center
Security issue? Email support@coinavio.com with “Security” in the subject. Never send passwords, API keys or recovery codes.